Free UK Delivery

How long will it take for my package to be delivered?

Designer Sunglasses UK provide a Royal Mail second class delivery service free of charge. This service usually takes anywhere between 2 and 4 days for a parcel to be delivered. The only exception to this is where Julbo Goggles or Helmets are ordered. These items are delivered to us from France and a delivery charge will apply.

Will I be charged for delivery?

No, orders will be delivered free of charge by the Royal Mail's second class delivery service to addresses within the UK. If you choose the next day delivery option then you will be charged £4.50 for delivery.

What happens if my package doesn't arrive?

If, in the unlikely event that, your package is not delivered within this timescale the item is not considered lost until 15 working days have elapsed.

Can my package be delivered more quickly?

If you wish to express your delivery we can provide several further options: Royal Mail Special Delivery- £4.50 This service is guaranteed for the next working day before 1pm. (deliveries may also be provided on Saturday but this cannot be guaranteed). Please place your order before 2pm to use this service. On Fridays we are able to offer a Royal Mail Guaranteed Saturday Delivery- £18.50. Please place your order before 4pm on Friday.

Are you able to arrange next day delivery?

Yes we can. If you need your delivery guaranteed next morning before 9am or on a Saturday we can provide the following options.Option 1: Royal Mail Guaranteed Next Day before 9am - £18.50. This service is guaranteed next working day before 9am. Please place your order before 2pm. Option 2: On Fridays we offer a Royal Mail Guaranteed Saturday Delivery- £18.50. Please place your order before 2pm.

Will a signature be required at the delivery address?

Yes, a signature will be required at the delivery address.

Can Packages be left with neighbours?

No, Packages cannot be left in porches or with neighbours.

What will happen if nobody is available to receive my Package?

If no one is available to sign for the package a note will be left by the postman/delivery driver to arrange for a re-delivery or collection from your local post office/sorting office.

International Deliveries

How long will it take to deliver to European Countries outside of the UK?

This service usually takes 10 - 14 working days.

How much would this service cost?

Deliveries to all European countries are dispatched via Royal Mail International Delivery - The cost for this service is £15.00.

How long does it take to delivery a package to Countries outside of Europe?

This service usually takes 7 - 10 working days.

What is the cost for this service?

Deliveries to all other countries are dispatched via Royal Mail International Delivery. The cost for this service is£25.00. (£45.00 insured)